Job Category: Development
Job Type: Full Time
Job Location: Pune
No. of Positions: 3
Experience: 12-18 years
Skills: CRM CX Delivery Management Digital Transformation ERP Microsoft Dynamics SalesforceCRM SugarCRM
Education: BE(CS/IT)/ME(CS/IT)/MCA
Role Overview:
We’re looking for an accomplished Delivery Manager to lead complex, multi-stream digital transformation projects for our enterprise clients. This is a strategic client-facing leadership role responsible for ensuring delivery excellence, customer satisfaction, and consistent business outcomes.
Key Responsibilities:
- Lead end-to-end project delivery across multiple clients and domains, ensuring on-time and within-budget execution.
- Own delivery governance — scope, schedule, cost, quality, risk, and communications.
- Serve as a trusted partner to clients, driving engagement success and long-term relationships.
- Guide and mentor project managers, business analysts, and engineering teams to deliver high-quality outcomes.
- Collaborate with Sales, Solution Architecture, and Customer Success teams for seamless project initiation and hand-off.
- Implement Ambit’s delivery frameworks and best practices (Agile, DevOps, Hybrid).
- Track KPIs, ensure process adherence, and drive continuous improvement.
- Identify risks, resolve escalations, and communicate proactively with internal and external stakeholders.
Required Skills & Experience:
- 12–18 years of total experience in software delivery / consulting / digital transformation, with at least 5+ years in a delivery leadership role.
- Proven track record of delivering complex, multi-million-dollar enterprise programs.
- Strong understanding of CRM / CX / ERP / digital engineering project lifecycles (experience with SugarCRM, Salesforce, Microsoft Dynamics, or similar is a plus).
- Excellent client-facing and stakeholder-management skills.
- Deep expertise in Agile / Hybrid methodologies and SDLC best practices.
- Strong leadership, people-management, and conflict-resolution abilities.
- PMP, Prince2, or Agile certifications preferred.
- Experience in a global delivery model and familiarity with onshore-offshore coordination.
Why Ambit
- Work with global clients on digital transformation and CX innovation initiatives.
- Entrepreneurial, collaborative culture that values ownership and innovation.
- Opportunity to influence delivery excellence and client strategy.
- Competitive compensation, growth opportunities, and leadership visibility.
Interested?
📧 Send your profile to careers@ambitsoftware.com
or apply directly via www.ambitsoftware.com/careers