Transforming Global Operations with NetSuite OneWorld
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Headquarters
- United States
Business Size
- Large, multi-country enterprise
Industry
- Healthcare – Medical Devices & Equipment
Technologies
The Client
A leading multinational in the medical devices and equipment sector operates across 10 countries, delivering products and services that improve the quality of life for patients with respiratory, cardiology, orthopedic, diabetic, neurological, and geriatric conditions. The company plays a pivotal role in connecting hospitals with patients and is committed to introducing innovative approaches to enhance healthcare outcomes.
Challenges Faced
The organization faced significant operational hurdles due to fragmented, legacy systems:
- Inefficient reporting and consolidation across global branches, requiring heavy manual intervention.
- Siloed operations with accounting and Excel-based processes limiting efficiency and scalability.
- Complex compliance needs, requiring adherence to multi-country taxation and global accounting standards.
- Cloud-first mandate, with a preference to avoid further investment in on-premise IT infrastructure.
The vision was to adopt a modern, cloud-based solution that could unify operations, enable financial consolidation across regions, and support compliance with varying taxation and legal requirements.
Ambit’s Solution
Ambit Software recommended and implemented NetSuite OneWorld, an integrated, cloud-based ERP suite.
Key aspects included:
- Unified ERP & CRM: Seamless integration of accounting, inventory, CRM, and eCommerce functions across geographies.
- Global compliance: Real-time adjustments for multi-currency transactions, tax regimes, and local legal requirements.
- Customization & transition management: Ambit’s expertise ensured smooth migration from legacy systems, with tailored reports and workflows.
- Accelerated rollout: Ambit’s global presence and ERP domain knowledge enabled a quicker implementation across multiple countries.
“Our experience with the ERP implementation was very smooth. The Ambit team’s expertise supported us throughout, especially with reporting and consolidation requirements.”
– Head of IT, Client
Results Achieved
The transformation delivered clear, measurable outcomes:
- Faster financial close through automation and real-time visibility.
- Simplified cross-border tax compliance via NetSuite’s advanced tax engine supporting GST, VAT, consumption taxes, and more.
- Improved customer experience with faster inquiry handling and more efficient support processes.
- End-to-end visibility through an integrated 360-degree view of operations across locations.
- Smarter inventory management with real-time tracking and instant access to warranty claim data.
About Ambit Software
Ambit Software enables global enterprises to become more agile and responsive through the effective use of technology. With deep expertise in ERP, CRM, and digital transformation, Ambit partners with organizations across industries such as manufacturing, financial services, logistics, consumer goods, and hospitality to deliver measurable business results.
www.ambitsoftware.com
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