Software user adoption rate is perhaps the most important metric when declaring it a success or not. Without the software being adopted in spirit, the return on investment (ROI) cannot be recovered nor the total cost of ownership (TCO) be reduced.

Training your users can improve user adoption, customer success, grow revenue, and quickly identify enhancement needs to keep users engaged. Unfortunately, training is one aspect that gets token attention. In many cases, user training is not even mentioned in project deliverables.

Companies that realize the importance of training their employees and customers work with Ambit. Our consultative approach to developing a training program has shown improved user adoption rates. Trained Ambit staff helps your audience discover efficient ways of using the system to complete tasks with high success rates.