nexaFIN for Insurance

nexaFIN allows insurers to integrate with their policy systems and underwriting systems that can support automated workflows to create policies and approvals and create policy documents. By bringing together policy and risk data into a single workflow, underwriting and operations staff can streamline the issuance process, reduce turnaround time for issuance, and eliminate unwanted actions through manual handoffs to compliant, consistent, automated issuance activity.

nexaFIN now turns your renewals from a reactive activity into a proactive and efficient process through automated reminders of expiry and renewal quotes, as well as agent follow ups on renewal actions. Furthermore, nexaFIN allows for tracking and following up on collections for overdue premiums, as well as escalating and providing status updates to the appropriate teams. In this manner, insurers can retain revenue without service disruptions or paperwork delays, as well as minimize lapses in coverage.

Responding to service requests and policy requests in a timely manner, is a critical activity. nexaFIN automatically tracks SLAs, so that policy servicing activities such as endorsements, cancellations or changes can be resolved within stipulated timelines. Automatic notifications and escaltation workflows will align service teams to improve customer satisfaction and compliance.

With intelligent, adaptive forms, nexaFIN enables insurers to collect and validate information effectively across a range of policy processes. From issuing a new policy to processing a mid-term adjustment, the platform adjusts to the policy type and transaction type, reducing errors and increasing operational flexibility.

nexaFIN allows insurers to run multi-channel campaigns that include an array of nexaVOX AI Agents as part of integrated marketing automation tool with capabilities in email, SMS, social media, and physical campaigns. Insurers can create lead nurturing workflows to connect with prospects at every step of the funnel to facilitate movement from awareness to conversion. These campaigns can be executed and polled in a highly personalized way at the right time to the right audience.

Drip campaigns can be automated through nexaFIN’s integrations with HubSpot, Sugar Market, and Netcore lead nurturing platform to ensure consistent customer touch points over periods of time. If educating customers about financial products or gently reminding them of ongoing renewals, these campaigns create opportunities to stay engaged over time. The landing page optimization capabilities from these platforms further guarantee that marketing investment is converted into effective conversion rates.

The marketing integrations in nexaFIN empowers insurers to measure and track campaign effectiveness using analytics insights powered by AI technology. They are aggregated to provide detailed understanding of customer movement, campaign performance, and conversion rates using nexaFIN’s integrations with Salesforce Marketing Cloud, Sprout Social, and Netcore. By providing constant insight to marketing teams, they can continually create comprehensive marketing strategies and achieve better return on investment.

The flexibility of nexaFIN’s integration with leading tools allows insurers to optimize SEO and SEM campaigns for the increased visibility of their financial products. In addition to supporting SEO and SEM optimization, nexaFIN can help insurers launch a social media campaign. With the ability to manage social media accounts and monitor engagement and brand sentiment across multiple sites, insurers can take charge of their social media accounts while also fanning the flames of brand trust and loyalty with customers.