Exploring the Next Wave of AI: From Intelligence to Agency in Financial Services

Financial services are moving from AI that only predicts to AI that can also act. The next wave — agentic AI — enables autonomous systems that negotiate, execute, and resolve tasks in lending, fraud detection, claims, and customer service, all under strict guardrails. These agents combine ML, LLMs, reinforcement learning, and governance to drive growth, efficiency, and compliance while safeguarding trust. Ambit Software helps banks and insurers adopt this shift securely with accelerators for governance, lineage, monitoring, and regulator-ready documentation.